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BCA(offline)


 
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larryc
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Joined: 15 Apr 2004

Posts: 183
Location: Akron



PostPosted: Fri Jun 04, 2004 2:51 pm 
Post subject: BCA(offline)

I am running 6.1a. I had a consultant install and configure the software on a Windows platform. Now the consultant is gone and I do not know how (nor can I find any documentation) of how to get the BCA online. I scheduled a document and I can see it in the console 'waiting' (after I was warned that the BCA was offline).

How do I get BCA online?

Thanks
Larry
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Steve Krandel
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Joined: 24 Jun 2002

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Posts: 12411
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PostPosted: Fri Jun 04, 2004 3:08 pm 
Post subject: Re: BCA(offline)

You have to run the WebI admin tool and define a scheduler. Look in the Admin console guide and you'll see it.
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Paul Williams
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Joined: 10 Jul 2002

Posts: 479
Location: %%% Out of cheese error. Please reinstall universe.


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PostPosted: Mon Jun 07, 2004 4:10 am 
Post subject: Re: BCA(offline)

Has the BCA ever shown as being online? How long has it been showing as offline?

The BCA automatically shuts itself down and restarts every now and again. If it has been online but you got the message when submitting a document, it might be that you just submitted the document before it had come back up again.

If it's been showing as offline for a while, or has never shown as being online, then something needs prodding somewhere.

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